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Healthcare SEO Case Study

Local SEO for a Multi-Location Mental Health Practice

Mental health practice local SEO case study: rebuilt a Craft CMS site around location + condition intent to grow self-booked patient intakes. Fully organic.

42
Defensible
6
Reduce Drop-off
4
Keywords Tracked
4
Strategy Steps
About The Client

Northlake Mental Health

A regional mental health practice on Craft CMS with four clinicians and three locations across the Austin metro. Solid clinical reputation offline, but almost invisible for the exact conditions and cities their ideal patients search for.

Industry

Multi-Location Mental Health Practice

Focus

Healthcare SEO

The Challenge

Location pages were thin, condition pages didn't exist, and Google Business Profiles across the three locations had inconsistent categories, hours and service lists.

Northlake Mental Health - Healthcare SEO Case Study
Healthcare SEO Case Study

Northlake Mental Health

42
Defensible

Steady referrals offline, but the site was pulling almost no self-booked patients.

Our Approach

The Strategy

STEP 01

Audited every location + condition combination

Mapped every service the practice offered against every location and identified where intent existed but no landing page did. Ended up with 42 defensible location-plus-condition combinations to build.

STEP 02

Rebuilt the Craft CMS templates

Shipped a scalable location x condition template with proper schema (MedicalBusiness, MedicalCondition) and internal linking between clinicians and conditions.

STEP 03

Cleaned and standardised every GBP

Aligned categories, services, hours, photos and appointment links across all three locations, then set up review request automation after each session.

STEP 04

Wired booking to the highest-intent pages

Pinned the intake form to condition + location pages instead of a generic contact page, and cut intake questions from 14 to 6 to reduce drop-off.

Results

Keyword Movement

KeywordBefore
anxiety therapist austin tx#18
adhd assessment round rock#26
trauma therapy cedar parknot ranked
couples counseling austin#14

Representative results based on comparable engagements.

One clinician's bio briefly outranked the entire practice.

A single clinician bio started outranking core condition pages and absorbing all the traffic - but those visitors weren't converting because the page had no booking path. I restructured internal links so condition pages became the destination and clinician bios funneled into them, not the other way around.

"
Our front desk stopped asking 'where did this patient come from?' because the answer was finally the website.

Client name changed for privacy.

Ready to be the next case study?

Book a consultation with me on Upwork.

I'll personally scope your project before any engagement. No account managers, no hand-offs.

First audit call is free, no commitment.

What happens next

Typical engagement: 4-6 months. First deliverable in week 1: a full local visibility audit (GBP, citations, on-page, tracking) with a prioritised action list.